Dajonar Studio LLC (hereinafter referred to as “we,” “the Company,” or “Dajonar Studio LLC”) values the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information when you visit our website, purchase graphic design services, submit design requirements, or otherwise communicate with us.
This policy applies to the graphic design services provided by Dajonar Studio LLC, including brand visual assets, promotional posters, advertising graphics, social media designs, marketing visual content, and other related design services.
By using our website or services, you acknowledge that you have read this Privacy Policy. For processing activities that require consent under applicable law, we will seek your separate consent where necessary.
- Information We Collect
To provide design services, process orders, and enhance the client experience, we may collect the following categories of information:
1.1 Personal Identification and Contact Information
When you place an order, complete a contact form, or inquire about our services, we may collect your name, email address, phone number, billing address, and other contact information that you voluntarily provide.
1.2 Order and Transaction Information
We may collect information related to your orders, including the design services purchased, order numbers, order amounts, payment status, transaction dates, service requirements, and records concerning order processing and delivery.
Payment card information required for online transactions is processed by the respective payment service provider in accordance with their own privacy policies and security standards. Unless explicitly stated otherwise, we do not collect or store full payment card numbers or security codes (CVV/CVC).
1.3 Design Project Materials
To complete graphic design projects, you may provide us with brand names, trademarks, text, images, graphics, design references, visual style preferences, and other project-related files.
We use these materials solely to the extent reasonably necessary for providing our services, discussing project requirements, creating or revising design deliverables, and handling related client support matters.
Please refrain from including sensitive personal information—unrelated to the services provided—within your design files or project instructions, unless strictly necessary and supported by a lawful basis for processing.
1.4 Technical and Website Usage Information
When you visit our website, we or our service providers may automatically collect certain technical information, including your IP address, browser type, device type, operating system, access times, pages viewed, referring URLs, and records of your interactions with the website.
This information may be used for website operation, security maintenance, troubleshooting, traffic analysis, and the optimization of user experience.
- How We Use Your Information
Dajonar Studio LLC may use the collected information for the following purposes:
Processing orders, confirming payments, and providing graphic design services.
Understanding client requirements, creating design work, and delivering relevant files.
Communicating with clients regarding project progress, design revisions, order status, and service-related matters.
Handling refund requests, disputes, complaints, and after-sales service.
Maintaining the operation, security, and system stability of our website.
Identifying potential fraudulent transactions, suspicious activity, or unauthorized access.
Complying with applicable legal, tax, accounting, and other statutory obligations.
Analyzing website usage and improving service quality, as permitted by law.
We process personal information only when there is an appropriate legal basis, such as for the performance of a contract, compliance with legal obligations, obtaining valid consent, or pursuing legitimate interests permitted by law.
- Online Payments and Stripe
We may use Stripe as a third-party payment processor to facilitate online payments for graphic design services.
Stripe is an independent third-party payment processor and is not a co-branded partner or affiliate of Dajonar Studio LLC. Depending on the options provided at checkout, you may generally complete a payment via Stripe-supported methods without needing to register for a Stripe account.
During the payment process, Stripe may collect, process, or store necessary payment information—including transaction details, payment method information, device data, and information used for risk assessment—in accordance with its own privacy policy and terms of service.
We may receive information necessary for order processing—such as payment success status, transaction identifiers, payment status, and limited transaction details—to confirm orders, provide services, and process refunds.
We do not use payment information for purposes unrelated to transaction processing. Stripe’s processing of personal information is governed by its own privacy policy and applicable laws.
4. Design Documents and Intellectual Property Protection
We value the design materials, business information, and intellectual property provided by our clients.
Brand materials, trademarks, images, text, and other project files submitted by clients will be used solely to the extent reasonably necessary for providing agreed-upon services or handling related business matters, or otherwise used only when appropriate authorization or another legal basis exists.
Without client authorization or another legal basis, we will not use a client’s non-public design documents, business information, or custom design deliverables for public promotion, portfolio showcases, or resale.
To provide our services, we may need to transmit and store design documents via email, cloud storage, or other necessary digital tools. We implement reasonable security measures based on the nature of the information and the risks involved in its processing.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember user preferences, analyze website traffic, and improve the browsing experience.
Cookies may include the following types:
Necessary Cookies: Used for basic website functionality, security, the shopping process, and order processing.
Functional Cookies: Used to remember user preferences and enhance the user experience.
Analytical Cookies: Used to understand traffic, page views, and website performance.
Third-Party Cookies: May be set or processed by third-party service providers we engage, such as those for payment processing or website analytics.
Where required by applicable law, we will obtain your valid consent before setting non-necessary cookies. You may manage your preferences via the cookie settings tool provided on our website or through your browser settings.
Declining certain non-necessary cookies generally will not prevent you from accessing the website, though it may affect the availability of some features.
- Information Sharing and Third-Party Services
We do not provide your personal information to third parties for the purpose of sale. We may share limited information only in the following necessary circumstances:
6.1 Service Providers
We may share necessary information with third-party service providers that assist in our business operations, including:
Payment processing service providers (e.g., Stripe).
Website hosting, cloud storage, and technical maintenance providers.
Providers of email, customer support, and order notification services.
Providers of website analytics or security protection services, where applicable.
These service providers are permitted to process information only to the extent necessary for the provision of their respective services, in accordance with applicable contracts, authorizations, or other legal bases.
6.2 Legal and Security Requirements
We may disclose necessary information as required by laws and regulations, court orders, lawful requests from government authorities, or other applicable legal processes.
We may also disclose relevant information—to the extent permitted by applicable law—when reasonably and legally necessary for purposes such as investigating fraud, addressing security incidents, protecting our legal rights and interests, or preventing unlawful activities.
6.3 Business Changes
In the event of a merger, acquisition, asset transfer, restructuring, or similar business change, relevant personal information may be transferred, subject to applicable law and appropriate privacy protection measures.
- Data Storage and Retention Periods
We determine the retention period for personal information based on the intended use of the information, business requirements, contractual obligations, and applicable laws.
Records related to orders, payments, invoices, and transactions may be retained for a period necessary to comply with accounting, tax, dispute resolution, fraud prevention, and other statutory obligations.
Design documents, project communication records, and customer support information are generally retained for as long as is reasonably necessary to provide services, address modifications or disputes, and fulfill related obligations.
When such information is no longer legally or reasonably required to be retained, we will take steps to delete, anonymize, or otherwise appropriately handle the data in accordance with applicable law.
- Information Security
We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, loss, alteration, or misuse.
These measures may include access controls, secure connections, system maintenance, and the appropriate management of third-party service providers.
While we make reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee that any information transmission or storage system is completely free of risk in all circumstances.
- Privacy Rights for U.S. Consumers
Depending on the laws of your state, you may be entitled to some or all of the following privacy rights:
The right to know the categories of personal information we collect, use, disclose, or share.
The right to request access to or obtain the personal information we hold about you.
The right to request the correction of inaccurate personal information.
The right to request the deletion of personal information, as provided for under applicable law.
The right to obtain a copy of your personal information, as required by applicable law. Opt out of the sale of personal information, targeted advertising, or certain types of personal information sharing, as defined by applicable law.
Withdraw consent or limit certain personal information processing activities, where applicable.
Appeal our decision to deny a privacy request.
Exercise your privacy rights without facing discrimination, to the extent protected by law.
The rights mentioned above and the conditions under which they apply may vary based on your state of residence, the type of information involved, and the specific processing activities. In some cases, we may be required to retain certain information—for example, to fulfill contractual obligations, comply with legal requirements, ensure security, or address other statutory exceptions.
If you wish to exercise your applicable privacy rights, please submit a request using the contact information provided in this policy. To protect your personal information, we may need to take reasonable steps to verify your identity or your authority to make the request.
- Privacy Rights for California Residents
If you are a California resident and relevant laws apply to our business, you may be entitled to additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include the right to know what personal information is collected, used, or disclosed; the right to request access to, correction of, or deletion of your personal information; and the right to opt out of the sale or sharing of personal information, as defined by law.
We will not unlawfully discriminate against you for exercising the privacy rights granted to you under applicable law.
If we engage in the sale or sharing of personal information as defined by applicable law, we will provide an appropriate opt-out mechanism in accordance with legal requirements. You may submit such requests using the contact information provided in this policy.
- Children’s Privacy
Our website and graphic design services are primarily intended for clients and business users with the legal capacity to enter into agreements; they are not specifically directed at children.
We do not knowingly collect personal information from children that requires parental consent without first obtaining such consent. If we discover that such information has been collected inappropriately, we will take reasonable steps to address the matter, as required by applicable law.
- Links to Third-Party Websites
Our website may contain links to third-party websites or services. These third parties may have their own privacy policies, security measures, and data processing practices. When you visit third-party websites, their personal information processing activities are governed by their own respective policies. We recommend that you review the relevant privacy policies before providing any personal information.
- Updates to the Privacy Policy
We may, from time to time, amend this Privacy Policy to reflect changes in our business, adjustments to website functionality, modifications to third-party services, or updates to applicable laws.
The updated version will be posted on this website, with a new effective date indicated where appropriate. For significant changes that, by law, require separate notification or consent, we will fulfill our obligations in accordance with applicable legal requirements.
- Contact Us
If you have any questions regarding this Privacy Policy, how we process personal information, the protection of design files, or your privacy rights—or if you wish to submit a request to access, correct, or delete your personal information—please contact us via the following channels:
Email:
[email protected]
[email protected]
We will process your privacy-related requests within the timeframes stipulated by applicable law and may contact you if further information is required for verification purposes.
Thank you for trusting Dajonar Studio LLC. We remain committed to handling your personal information in a fair, transparent, and responsible manner.